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REQUIREMENTS DOCUMENTATION

International Football Tournament Stadium & Digital Ticketing Project

  1. Document Information
  • Project Name: International Football Tournament Stadium & Digital Ticketing Project
  • Project Manager: Alex
  • Document Owner: Project Management Office (PMO)
  • Related Plans:
    • Requirements Management Plan
    • Scope Management Plan
  • Version: 1.0
  • Approval Date: 01 December 2025
  • Status: Approved / Baselined
  1. Purpose

This document captures and organizes all approved project requirements, ensuring they are:

  • clear,
  • complete,
  • validated,
  • traceable,
  • and aligned with business objectives.

Only requirements documented here (and approved) may be implemented.

  1. Requirement Categories

Requirements are grouped into the following categories:

  1. Business Requirements
  2. Stakeholder Requirements
  3. Solution Requirements
    • Functional
    • Non-Functional
  4. Transition Requirements
  1. Business Requirements

ID

Requirement

Rationale

Priority

Owner

BR-01

Host the International Football Tournament in compliance with international standards

National strategic objective

Must

Sponsor Committee

BR-02

Ensure safe, efficient entry of spectators

Public safety & experience

Must

Ministry of Sports

BR-03

Deliver long-term reusable infrastructure

Post-event value

High

Infrastructure Authority

BR-04

Prevent ticket fraud and unauthorized access

Revenue protection

High

Ministry of Finance

  1. Stakeholder Requirements

ID

Stakeholder

Requirement

Priority

SR-01

Safety Regulator

Stadium must meet all safety and evacuation regulations

Must

SR-02

Stadium Operations

Entry flow must be manageable with reduced staffing

High

SR-03

Spectators

Entry wait time ≤ 15 minutes

High

SR-04

Security Services

Real-time monitoring of access points

High

SR-05

Media

Dedicated access zones and connectivity

Medium

  1. Solution Requirements – Functional

6.1 Stadium (Predictive)

ID

Requirement

Acceptance Criteria

FR-S-01

Stadium capacity of 50,000 seats

Certified capacity approval

FR-S-02

Automated entry gates installed

Gates operational during testing

FR-S-03

Emergency evacuation systems

Regulator sign-off obtained

FR-S-04

Physical integration points for ticket scanners

Verified during integration testing

6.2 Digital Ticketing Platform (Agile)

ID

Requirement

Acceptance Criteria

FR-D-01

Online ticket purchase

Successful purchase flow

FR-D-02

User registration & identity verification

Identity validated

FR-D-03

QR / digital ticket generation

Ticket scannable at gate

FR-D-04

Real-time validation at entry

Access approved/denied in <1s

FR-D-05

Back-office reporting dashboard

Reports generated successfully

  1. Solution Requirements – Non-Functional

ID

Requirement

Target

NFR-01

System availability

≥ 99.9% during event

NFR-02

Scalability

60,000 users/hour

NFR-03

Performance

Gate validation < 1 second

NFR-04

Security

Compliance with national cybersecurity standards

NFR-05

Data privacy

Compliance with data protection laws

  1. Transition Requirements

ID

Requirement

Description

TR-01

Training of operations staff

Staff trained before handover

TR-02

Data migration

Test data removed before go-live

TR-03

Operational documentation

Manuals delivered

TR-04

Support model

Support contracts active at handover

  1. Requirement Attributes

Each requirement includes:

  • Unique ID
  • Description
  • Category
  • Priority
  • Owner
  • Acceptance Criteria

These attributes support traceability and control.

  1. Validation Status

All requirements in this document have been:

  • elicited using approved techniques,
  • reviewed and validated by authorized stakeholders,
  • approved for inclusion in the scope baseline.
  1. Change Control

Any change to these requirements must:

  • be submitted as a formal change request,
  • be assessed for impact,
  • receive appropriate approval before implementation.

Unauthorized requirements are not permitted.

  1. Approval

This Requirements Documentation is approved and baselined.

Role

Title

Project Manager

Project Manager

Sponsor Representative

Ministry of Sports

PMO Representative

PMO

Approval Date: 01 December 2025

 

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Close Project or Phase

The process of finalizing all activities and formally completing the project.

Lessons Learned Register

A document capturing knowledge gained during the project (click to see exemple).

Operational Readiness

The degree to which operations can support and sustain the delivered product.

Handover to Operations

The formal transfer of ownership, responsibility, and risk from the project to operations.

Integrated Change Control

The process of reviewing and approving changes across the project.

Change Request

A formal proposal to modify project baselines or plans.

Issue

A current condition that is already affecting the project.

Work Performance Report

A document summarizing performance information for stakeholders (click to see exemple).

Work Performance Information

Performance data analyzed and integrated to provide context (click to see exemple).

Work Performance Data

Raw observations and measurements collected during project execution (click to see exemple).

Control Procurements

the process of managing procurement relationships and contract performance.

Claim

A formal request for compensation or time adjustment under a contract.

Liquidated Damages

Pre-agreed penalties for failure to meet contractual obligations.

Compensable Delay

A delay that entitles the seller to additional time and/or money.

Excusable Delay

A delay allowed without penalty under the contract.

Force Majeure

A contract clause excusing performance due to unforeseeable events beyond control.

Procurement Management Plan

A document describing how goods and services will be acquired (click to see exemple).

Workaround

An unplanned response to a risk that occurs when no planned response exists.

Expected Monetary Value

A risk analysis technique calculating average outcomes (click to see exemple)

Quantitative Risk Analysis

Numerical analysis of the combined effect of risks on project objectives (click to see exemple).

Residual Risk

Risk remaining after responses have been implemented.

Risk Register

A document listing identified risks, responses, and owners (click to see exemple).

Risk

An uncertain event or condition that may affect project objectives.

Quality Expectations

Stakeholder perceptions of acceptable performance beyond formal standards.

Quality Standards

Mandatory specifications that must be complied with.

Quality Management Plan

A document describing how quality policies, standards, and requirements will be met (click to see exemple).

Benefit–Cost Ratio

The ratio of expected benefits to expected costs.

Payback Period

The time required to recover the initial investment.

Internal Rate of Return

The discount rate at which NPV equals zero.

Net Present Value

The value of future cash flows discounted to today.

Return on Investment

A financial measure comparing the net benefit of an investment to its cost.

Management Reserve

Time or cost set aside by management for unforeseen work, not included in the baseline.

Contingency Reserve

Time or cost set aside for identified risks.

Cost Baseline

The approved version of the project budget used for monitoring and control.

Critical Path

The longest sequence of dependent activities that determines the shortest project duration.

Lag

The amount of time an activity is delayed relative to its predecessor.

Lead

The amount of time an activity can be advanced relative to its predecessor.

Rolling Wave Planning

A planning approach where near-term work is planned in detail and future work at a higher level.

Schedule Management Plan

A document that establishes how the schedule will be developed, monitored, and controlled (click to see exemple).

Activity-on-Node Network

A schedule network diagram where activities are represented by nodes and dependencies by arrows (click to see exemple).

Define Activities

The process of identifying and documenting specific actions needed to produce deliverables.

Decomposition

The technique of subdividing deliverables and work into smaller, more manageable components.

WBS Dictionary

A document providing detailed information about each WBS component (click to see exemple).

Work Breakdown Structure

A hierarchical decomposition of the total scope of work into manageable components (click to see exemple).

Project Scope Statement

A detailed description of the project deliverables, boundaries, and acceptance criteria (click to see exemple).

Requirement Traceability Matrix

A table that links requirements to their origins and corresponding deliverables (click to see exemple).

Requirements Documentation

A detailed description of individual stakeholder requirements (click to see exemple).

Requirements Management Plan

A document that defines how requirements will be collected, analyzed, tracked, and reported (click to see exemple).

Scope Management Plan

A component of the project management plan describing how scope will be defined, validated, and controlled (click to see exemple).

Phase Gate

A review point at the end of a phase where continuation is approved, modified, or terminated.

Project Phase

A collection of logically related project activities that culminates in the completion of one or more deliverables.

Project Life Cycle

The series of phases a project passes through from initiation to closure.

Tailoring

the deliberate adaptation of project management processes to fit the project’s context, size, and complexity.

Organizational Process Assets

Plans, processes, policies, procedures, and knowledge bases specific to the organization.

Enterprise Environmental Factors

Conditions not under the control of the project team that influence or constrain the project.

Psychological Safety

A shared belief that the team is safe for interpersonal risk-taking.

Servant Leadership

A leadership approach focused on serving the team by removing obstacles and enabling performance.

Leadership

The ability to guide, motivate, and enable others to contribute toward project success

Salience Model

A stakeholder classification model based on power, legitimacy, and urgency (click to see exemple).

Stakeholder Engagement Assessment Matrix

A tool that compares current and desired stakeholder engagement levels (click to see exemple).

Power Interest Grid

A stakeholder analysis tool that categorizes stakeholders based on their level of authority and interest (click to see exemple).

Stakeholder

An individual, group, or organization that may affect, be affected by, or perceive itself to be affected by a project.

Assumption Log

A document used to record assumptions and constraints throughout the project lifecycle (click to see exemple).

Benefits Management Plan

A document that defines how benefits will be delivered, measured, and sustained (click to see exemple).

Business Case

A documented economic justification for the project that explains the expected benefits, costs, and risks (Click to see exemple).

Project Charter

A document issued by the sponsor that formally authorizes the project and grants the project manager authority to apply organizational resources.

Directive PMO

A PMO that directly manages projects and assigns project managers

Controlling PMO

A PMO that requires compliance with standards and frameworks

Supportive PMO

A PMO that provides guidance and templates with low control.

Project Management Office

An organizational structure that standardizes project-related governance processes and facilitates the sharing of resources, methodologies, and tools.

Strong Matrix Organization

An organizational structure where project managers have high authority and full-time project staff, while functional managers retain limited control.

Legitimacy

The recognized and accepted right of an individual or group to exercise authority.

Accountability

The obligation to answer for outcomes and consequences, regardless of who performed the work.

Authority

The right to make decisions and commit organizational resources within defined boundaries

Governance Path

The defined escalation and decision-approval route through which issues, risks, and changes move within the organization.

Project Governance

The framework of rules, roles, decision-making authority, and oversight used to align the project with organizational strategy and ensure accountability.

Portfolio

A collection of projects, programs, and operations managed as a group to achieve strategic objectives

Program

A group of related projects managed in a coordinated way to obtain benefits not available from managing them individually.

Project Manager

The person assigned by the performing organization to lead the team responsible for achieving project objectives.

Project

a temporary endeavor undertaken to create a unique product, service, or result

Title

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Ministry of Sports

a public-sector organization responsible for national sports infrastructure and programs