STAKEHOLDER ENGAGEMENT ASSESSMENT MATRIX

International Football Tournament Stadium & Digital Ticketing Project

Project Manager: Alex
Version: 1.0
Date: 05 December 2025

Engagement Level Definitions

Code

Level

Meaning

U

Unaware

Not aware of project

R

Resistant

Opposed to project

N

Neutral

Aware but not actively supportive

S

Supportive

Supports project

L

Leading

Actively engaged and driving success

Matrix Overview

Stakeholder

Current

Desired

Gap

Strategy Required

Executive & Governance Stakeholders

Ministry Steering Committee

  • Current: S
  • Desired: L
  • Gap: Moderate
  • Strategy:
    • Provide proactive reporting
    • Involve in milestone reviews
    • Increase visibility into risk mitigation

Minister of Sports

  • Current: N
  • Desired: S
  • Gap: High
  • Strategy:
    • Align messaging with political priorities
    • Manage expectations on scope additions
    • Provide high-level dashboards

Risk: Political pressure for scope expansion.

Finance Authority

  • Current: N
  • Desired: S
  • Gap: Moderate
  • Strategy:
    • Transparent cost reporting
    • Early variance communication
    • Highlight risk controls

Construction Stakeholders

Prime Construction Contractor

  • Current: S
  • Desired: S
  • Gap: None (monitor)
  • Strategy:
    • Regular performance meetings
    • Clear contract governance
    • Monitor for emerging disputes

Turf Subcontractor

  • Current: N
  • Desired: S
  • Gap: Moderate
  • Strategy:
    • Early quality reviews
    • Lab pre-testing collaboration

Regulatory Authority

  • Current: N
  • Desired: S
  • Gap: Moderate
  • Strategy:
    • Early inspection scheduling
    • Pre-review compliance sessions

Digital Stakeholders

Digital Platform Vendor

  • Current: S
  • Desired: L
  • Gap: Moderate
  • Strategy:
    • Empower through sprint demos
    • Encourage proactive risk identification

Cybersecurity Authority

  • Current: N
  • Desired: S
  • Gap: Moderate
  • Strategy:
    • Early security design review
    • Continuous compliance engagement

Tournament & Public Stakeholders

International Governing Body

  • Current: N
  • Desired: S
  • Gap: High
  • Strategy:
    • Early turf performance demonstration
    • Transparent compliance reporting

Sponsors

  • Current: N
  • Desired: S
  • Gap: Moderate
  • Strategy:
    • Share milestone achievements
    • Provide digital engagement previews

Media

  • Current: N
  • Desired: N
  • Gap: None (monitor carefully)
  • Strategy:
    • Controlled communication
    • Crisis response plan ready

Fans / Public

  • Current: U
  • Desired: S
  • Gap: Large (future engagement)
  • Strategy:
    • Marketing campaign
    • Public beta release

Operations Team

  • Current: N
  • Desired: S
  • Gap: Moderate
  • Strategy:
    • Early involvement in testing
    • Training planning
    • Handover workshops

Summary of Critical Gaps

High Priority Engagement Gaps:

  1. Minister (Political risk)
  2. International Governing Body (Compliance risk)
  3. Regulatory Authority (Schedule risk)
  4. Finance Authority (Cost control risk)

These are “Manage Closely” stakeholders.

Engagement Strategy Priority Matrix

Immediate Attention

  • Minister
  • Regulatory Authority
  • Governing Body

Continuous Monitoring

  • Prime Contractor
  • Digital Vendor
  • Finance Authority

Controlled Monitoring

  • Media
  • Public

Update Rules

This matrix will be updated:

  • Quarterly
  • After major risk event
  • After sponsor pressure event
  • Before governance reviews
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