TEAM CHARTER
International Football Tournament Stadium & Digital Ticketing Project
Project Manager: Alex
Version: 1.0
Date: 15 December 2025
Approved By: Core Project Team
- Purpose
The purpose of this Team Charter is to:
- Define team values and working agreements
- Establish communication norms
- Clarify roles and responsibilities
- Define conflict resolution processes
- Promote trust, accountability, and collaboration
The team commits to delivering the stadium and digital platform successfully for the June 2030 tournament.
- Team Composition
Core Team Includes:
- Project Manager (Alex)
- Construction Lead
- Digital Lead
- Integration Lead
- QA Lead
- Risk Officer
- Financial Controller
- PMO Representative
Extended Team Includes:
- Prime Contractor representatives
- Digital Vendor representatives
- Operations Liaison
- Compliance Officer
- Shared Vision
Deliver a world-class stadium and digital ticketing platform that operates flawlessly on opening day.
- Team Values
The team agrees to operate under the following principles:
- Transparency
- Accountability
- Professional integrity
- Respect for expertise
- Data-driven decisions
- No hidden problems
- Working Agreements
5.1 Communication Norms
- Weekly coordination meeting (construction stream)
- Bi-weekly sprint review (digital stream)
- Monthly integration alignment session
- All major decisions documented
No critical issues are communicated informally without documentation.
5.2 Decision-Making Framework
Decision authority levels:
Decision Type | Authority |
Technical design (construction) | Construction Lead |
Technical design (digital) | Digital Lead |
Integration conflicts | Project Manager |
Budget reallocation < $5M | Project Manager |
Budget reallocation > $5M | Sponsor Committee |
Scope change | Change Control Board |
- Conflict Resolution Process
The team agrees to the following escalation ladder:
- Direct discussion between parties
- Mediation by Project Manager
- Executive review (if contractual)
- Sponsor escalation (if strategic)
Conflict will be resolved based on:
- Contract terms
- Project objectives
- Data, not hierarchy
- Accountability & Commitment
Each team member commits to:
- Meeting deadlines
- Escalating risks early
- Owning assigned deliverables
- Supporting cross-functional collaboration
Failure to communicate blockers within 48 hours is considered a governance breach.
- Hybrid Collaboration Rules
Because the project combines predictive and agile approaches:
- Construction dependencies must be transparent to digital team
- Digital changes affecting physical infrastructure must be reviewed early
- Integration milestones override silo priorities
No stream may optimize at the expense of the integrated milestone.
- Psychological Safety Commitment
Team members may:
- Raise concerns without fear
- Challenge assumptions respectfully
- Admit mistakes early
- Request help when needed
Leadership commits to listening before judging.
- Performance Expectations
Team performance will be measured by:
- Milestone adherence
- Quality compliance
- Risk mitigation effectiveness
- Collaboration feedback
- Stakeholder satisfaction
- Meeting Etiquette
- Agenda shared in advance
- Time-boxed discussions
- Clear action items
- Meeting minutes within 24 hours
- Escalation Triggers
Immediate escalation required if:
- Safety risk identified
- Integration failure
- Budget variance > 10%
- Regulatory conflict
- Continuous Improvement
Digital team will hold retrospectives every sprint.
Construction team will conduct monthly lessons sessions.
Cross-stream improvement workshop quarterly.
- Amendment Process
This Team Charter may be updated if:
- Team structure changes
- Conflict pattern emerges
- Hybrid coordination needs refinement
All updates require core team approval.
- Sign-Off
Signed by:
- Project Manager
- Construction Lead
- Digital Lead
- QA Lead
- Risk Officer
Date: 15 December 2025
