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TERMS OF SERVICE

 

Last Updated: January 01 2026

Welcome to kasalgo.com (“Platform,” “we,” “us,” or “our”).

These Terms of Service (“Terms”) govern your access to and use of our website, online courses, digital content, subscriptions, and related services (collectively, the “Services”).

By accessing or using the Platform, you agree to be bound by these Terms.

If you do not agree, you may not use the Services.

  1. ELIGIBILITY

You must:

  • Be at least 18 years old
  • Have legal capacity to enter into a contract
  • Provide accurate account information

We reserve the right to suspend accounts that provide false or misleading information.

  1. ACCOUNT REGISTRATION

To access paid content, you must create an account.

You agree to:

  • Maintain confidentiality of your login credentials
  • Be responsible for all activity under your account
  • Notify us immediately of unauthorized use

Account sharing is strictly prohibited.

  1. DESCRIPTION OF SERVICES

The Platform provides:

  • PMP educational course materials
  • Story-based learning content
  • Mock exams
  • PMP artifacts
  • Subscription-based access

We reserve the right to modify or update content at any time.

  1. NO AFFILIATION WITH PMI

PMP® is a registered trademark of the Project Management Institute, Inc.

This Platform is:

  • Not affiliated with
  • Not endorsed by
  • Not sponsored by PMI

All content is for independent educational purposes only.

  1. EDUCATIONAL DISCLAIMER

The Services are provided for educational purposes only.

We do not guarantee:

  • Passing the PMP examination
  • Specific exam results
  • Employment outcomes

Your success depends on your effort, preparation, and external factors beyond our control.

  1. SUBSCRIPTIONS & PAYMENTS

If you purchase a subscription:

  • You agree to recurring billing
  • Charges occur automatically at each renewal period
  • You authorize payment processing via third-party providers

You are responsible for ensuring your payment method remains valid.

Failure of payment may result in suspension of access.

  1. CANCELLATION

You may cancel your subscription at any time.

Cancellation:

  • Stops future renewals
  • Does not retroactively refund prior payments (see Refund Policy)
  • Does not extend access beyond the paid billing period

Access remains active until the end of the current billing cycle.

  1. REFUND POLICY

Refund eligibility is governed by our separate Refund Policy.

By purchasing, you acknowledge and accept that policy.

  1. INTELLECTUAL PROPERTY

All content on the Platform, including:

  • Text
  • Course structure
  • Mock exams
  • Story content
  • Artifacts
  • Graphics
  • Videos
  • Documents

is owned by Kasalgo LLC and protected by copyright and intellectual property laws.

You may not:

  • Reproduce
  • Distribute
  • Share
  • Resell
  • Modify
  • Create derivative works

without written permission.

  1. ACCEPTABLE USE

You agree not to:

  • Share account credentials
  • Copy or redistribute course materials
  • Attempt to hack or disrupt the Platform
  • Use automated scraping tools
  • Upload malicious content
  • Engage in harassment or unlawful activity

Violation may result in immediate termination without refund.

  1. PLATFORM AVAILABILITY

We strive to provide uninterrupted access, but we do not guarantee:

  • Continuous availability
  • Error-free operation
  • Uninterrupted service

Maintenance, updates, or technical issues may temporarily affect access.

  1. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

We shall not be liable for:

  • Indirect damages
  • Loss of income
  • Loss of exam opportunity
  • Business interruption
  • Data loss

Total liability shall not exceed the amount paid by you in the last 12 months.

  1. THIRD-PARTY SERVICES

We may use third-party providers for:

  • Payment processing
  • Hosting
  • Analytics
  • Email services

We are not responsible for third-party service interruptions.

  1. TERMINATION

We may suspend or terminate your account if:

  • You violate these Terms
  • You engage in unauthorized sharing
  • Fraudulent payment activity occurs

Termination may occur without refund in cases of abuse.

  1. MODIFICATIONS TO TERMS

We may update these Terms periodically.

Updates will be posted on this page.

Continued use of the Platform after updates constitutes acceptance.

  1. GOVERNING LAW

These Terms shall be governed by the laws of:

THE UNITED STATES OF AMERCIA

Any disputes shall be resolved in the courts of that jurisdiction.

  1. DISPUTE RESOLUTION

Before filing formal claims, parties agree to attempt good-faith negotiation.

If unresolved, disputes may be submitted to mediation or arbitration where permitted by law.

  1. CONTACT INFORMATION

For questions regarding these Terms, contact:

contact@kasalgo.com

 

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Close Project or Phase

The process of finalizing all activities and formally completing the project.

Lessons Learned Register

A document capturing knowledge gained during the project (click to see exemple).

Operational Readiness

The degree to which operations can support and sustain the delivered product.

Handover to Operations

The formal transfer of ownership, responsibility, and risk from the project to operations.

Integrated Change Control

The process of reviewing and approving changes across the project.

Change Request

A formal proposal to modify project baselines or plans.

Issue

A current condition that is already affecting the project.

Work Performance Report

A document summarizing performance information for stakeholders (click to see exemple).

Work Performance Information

Performance data analyzed and integrated to provide context (click to see exemple).

Work Performance Data

Raw observations and measurements collected during project execution (click to see exemple).

Control Procurements

the process of managing procurement relationships and contract performance.

Claim

A formal request for compensation or time adjustment under a contract.

Liquidated Damages

Pre-agreed penalties for failure to meet contractual obligations.

Compensable Delay

A delay that entitles the seller to additional time and/or money.

Excusable Delay

A delay allowed without penalty under the contract.

Force Majeure

A contract clause excusing performance due to unforeseeable events beyond control.

Procurement Management Plan

A document describing how goods and services will be acquired (click to see exemple).

Workaround

An unplanned response to a risk that occurs when no planned response exists.

Expected Monetary Value

A risk analysis technique calculating average outcomes (click to see exemple)

Quantitative Risk Analysis

Numerical analysis of the combined effect of risks on project objectives (click to see exemple).

Residual Risk

Risk remaining after responses have been implemented.

Risk Register

A document listing identified risks, responses, and owners (click to see exemple).

Risk

An uncertain event or condition that may affect project objectives.

Quality Expectations

Stakeholder perceptions of acceptable performance beyond formal standards.

Quality Standards

Mandatory specifications that must be complied with.

Quality Management Plan

A document describing how quality policies, standards, and requirements will be met (click to see exemple).

Benefit–Cost Ratio

The ratio of expected benefits to expected costs.

Payback Period

The time required to recover the initial investment.

Internal Rate of Return

The discount rate at which NPV equals zero.

Net Present Value

The value of future cash flows discounted to today.

Return on Investment

A financial measure comparing the net benefit of an investment to its cost.

Management Reserve

Time or cost set aside by management for unforeseen work, not included in the baseline.

Contingency Reserve

Time or cost set aside for identified risks.

Cost Baseline

The approved version of the project budget used for monitoring and control.

Critical Path

The longest sequence of dependent activities that determines the shortest project duration.

Lag

The amount of time an activity is delayed relative to its predecessor.

Lead

The amount of time an activity can be advanced relative to its predecessor.

Rolling Wave Planning

A planning approach where near-term work is planned in detail and future work at a higher level.

Schedule Management Plan

A document that establishes how the schedule will be developed, monitored, and controlled (click to see exemple).

Activity-on-Node Network

A schedule network diagram where activities are represented by nodes and dependencies by arrows (click to see exemple).

Define Activities

The process of identifying and documenting specific actions needed to produce deliverables.

Decomposition

The technique of subdividing deliverables and work into smaller, more manageable components.

WBS Dictionary

A document providing detailed information about each WBS component (click to see exemple).

Work Breakdown Structure

A hierarchical decomposition of the total scope of work into manageable components (click to see exemple).

Project Scope Statement

A detailed description of the project deliverables, boundaries, and acceptance criteria (click to see exemple).

Requirement Traceability Matrix

A table that links requirements to their origins and corresponding deliverables (click to see exemple).

Requirements Documentation

A detailed description of individual stakeholder requirements (click to see exemple).

Requirements Management Plan

A document that defines how requirements will be collected, analyzed, tracked, and reported (click to see exemple).

Scope Management Plan

A component of the project management plan describing how scope will be defined, validated, and controlled (click to see exemple).

Phase Gate

A review point at the end of a phase where continuation is approved, modified, or terminated.

Project Phase

A collection of logically related project activities that culminates in the completion of one or more deliverables.

Project Life Cycle

The series of phases a project passes through from initiation to closure.

Tailoring

the deliberate adaptation of project management processes to fit the project’s context, size, and complexity.

Organizational Process Assets

Plans, processes, policies, procedures, and knowledge bases specific to the organization.

Enterprise Environmental Factors

Conditions not under the control of the project team that influence or constrain the project.

Psychological Safety

A shared belief that the team is safe for interpersonal risk-taking.

Servant Leadership

A leadership approach focused on serving the team by removing obstacles and enabling performance.

Leadership

The ability to guide, motivate, and enable others to contribute toward project success

Salience Model

A stakeholder classification model based on power, legitimacy, and urgency (click to see exemple).

Stakeholder Engagement Assessment Matrix

A tool that compares current and desired stakeholder engagement levels (click to see exemple).

Power Interest Grid

A stakeholder analysis tool that categorizes stakeholders based on their level of authority and interest (click to see exemple).

Stakeholder

An individual, group, or organization that may affect, be affected by, or perceive itself to be affected by a project.

Assumption Log

A document used to record assumptions and constraints throughout the project lifecycle (click to see exemple).

Benefits Management Plan

A document that defines how benefits will be delivered, measured, and sustained (click to see exemple).

Business Case

A documented economic justification for the project that explains the expected benefits, costs, and risks (Click to see exemple).

Project Charter

A document issued by the sponsor that formally authorizes the project and grants the project manager authority to apply organizational resources.

Directive PMO

A PMO that directly manages projects and assigns project managers

Controlling PMO

A PMO that requires compliance with standards and frameworks

Supportive PMO

A PMO that provides guidance and templates with low control.

Project Management Office

An organizational structure that standardizes project-related governance processes and facilitates the sharing of resources, methodologies, and tools.

Strong Matrix Organization

An organizational structure where project managers have high authority and full-time project staff, while functional managers retain limited control.

Legitimacy

The recognized and accepted right of an individual or group to exercise authority.

Accountability

The obligation to answer for outcomes and consequences, regardless of who performed the work.

Authority

The right to make decisions and commit organizational resources within defined boundaries

Governance Path

The defined escalation and decision-approval route through which issues, risks, and changes move within the organization.

Project Governance

The framework of rules, roles, decision-making authority, and oversight used to align the project with organizational strategy and ensure accountability.

Portfolio

A collection of projects, programs, and operations managed as a group to achieve strategic objectives

Program

A group of related projects managed in a coordinated way to obtain benefits not available from managing them individually.

Project Manager

The person assigned by the performing organization to lead the team responsible for achieving project objectives.

Project

a temporary endeavor undertaken to create a unique product, service, or result

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a public-sector organization responsible for national sports infrastructure and programs